Terms & Conditions
to book in,
Gwerniago Camping Site
Tel : 01654 791227
contact@gwerniago.co.uk
1. We prefer bookings made via our website, or alternatively you can contact us by phone or email. Full payment is taken on booking.
2. Cancellations before 14 days of arrival will receive a 75% refund. No refunds will be issued for cancellation within 14 days of arrival date, however alternative dates for camping may be considered in exceptional circumstances.
3. We do not provide refunds for late arrivals, early departures, or for inclement weather.
4. Any bookings that are affected by events outside of the business’ control e.g. pandemics or cancellation of local events will not be refunded as long as the campsite remains open and running as usual, however alternative dates for camping may be considered in exceptional circumstances. If the campsite is forced to close, full refunds will be issued.
5. All campers must book in at the farmhouse/reception on arrival, before entering the camping field. Reception is open between 12pm and 9pm, to check in, any arrivals outside of these times must be arranged in advance.
6. All pitches must be vacated before 11am otherwise a further day's charge will be due. Anyone wishing to re book must do so before 11am.
7. Non electric pitches are not marked out, campers are allowed to choose their own space but consideration must be given to the privacy and space of neighbouring tents.
8. Gwerniago is a fully working farm, please be aware of farm vehicles and animals around the farm area. The farming area IS NOT accessible to the public. Parents and guardians are fully responsible for their children at all times whilst staying at the campsite and all children coming up to the farm/farmhouse must be accompanied by a responsible adult. Neither children nor adults should approach the farm dogs, they are working dogs and not pets.
9. No responsibility will be accepted by Gwerniago Camping Site or its employees for any items belonging to or rented by customers that are stolen or damaged whilst on site. Tents, gazebos etc must be securely pegged down at all times. Any damage caused to other properties e g the static caravans will be the responsibility of the tent/ gazebo user and that person will be liable for any damage caused. Please ensure that you have adequate insurance to cover such eventualities.
10. The safety of the children playing on the rocky hill behind the facilities block and on the campsite are the responsibility of the adults in charge of them. Children are permitted to ride their bikes on the campsite only. Children are not permitted to ride on the path around the facilities block, up on the farm, or around the static/seasonal caravans.
11. We permit campfires on site. Wood cannot be taken from the surrounding woodland, and must be purchased on site. All fires must be raised off the grass, we offer firepits to borrow at reception free of charge.
12. We welcome dogs but they must be kept on a lead at all times and all dog fouling must be cleared immediately and deposited of in the wheelie bin.
13. Please be considerate of noise levels at all times, especially after 11pm. Anyone found causing a disturbance on site will be evicted without a refund.
14. The flying of kites and other objects is strictly prohibited on site due to overhead electric power lines.
15. Speed limits must be strictly observed during your stay. There is a 5mph speed limit from the entrance and throughout the site. Please be aware of children playing and farm animals and machinery crossing.
16. CCTV is in operation around the farm and campsite.
17. Strictly no smoking inside the facilities block and wooden cabin.
18. We do not allowed the use of generators on the Campsite.
19. Payment constitutes accepting these terms and conditions.
19. Our terms and conditions and cancellation policy are subject to change at any point at the managers discretion.
Gwerniago Camping Site
Tel : 01654 791227
contact@gwerniago.co.uk
1. We prefer bookings made via our website, or alternatively you can contact us by phone or email. Full payment is taken on booking.
2. Cancellations before 14 days of arrival will receive a 75% refund. No refunds will be issued for cancellation within 14 days of arrival date, however alternative dates for camping may be considered in exceptional circumstances.
3. We do not provide refunds for late arrivals, early departures, or for inclement weather.
4. Any bookings that are affected by events outside of the business’ control e.g. pandemics or cancellation of local events will not be refunded as long as the campsite remains open and running as usual, however alternative dates for camping may be considered in exceptional circumstances. If the campsite is forced to close, full refunds will be issued.
5. All campers must book in at the farmhouse/reception on arrival, before entering the camping field. Reception is open between 12pm and 9pm, to check in, any arrivals outside of these times must be arranged in advance.
6. All pitches must be vacated before 11am otherwise a further day's charge will be due. Anyone wishing to re book must do so before 11am.
7. Non electric pitches are not marked out, campers are allowed to choose their own space but consideration must be given to the privacy and space of neighbouring tents.
8. Gwerniago is a fully working farm, please be aware of farm vehicles and animals around the farm area. The farming area IS NOT accessible to the public. Parents and guardians are fully responsible for their children at all times whilst staying at the campsite and all children coming up to the farm/farmhouse must be accompanied by a responsible adult. Neither children nor adults should approach the farm dogs, they are working dogs and not pets.
9. No responsibility will be accepted by Gwerniago Camping Site or its employees for any items belonging to or rented by customers that are stolen or damaged whilst on site. Tents, gazebos etc must be securely pegged down at all times. Any damage caused to other properties e g the static caravans will be the responsibility of the tent/ gazebo user and that person will be liable for any damage caused. Please ensure that you have adequate insurance to cover such eventualities.
10. The safety of the children playing on the rocky hill behind the facilities block and on the campsite are the responsibility of the adults in charge of them. Children are permitted to ride their bikes on the campsite only. Children are not permitted to ride on the path around the facilities block, up on the farm, or around the static/seasonal caravans.
11. We permit campfires on site. Wood cannot be taken from the surrounding woodland, and must be purchased on site. All fires must be raised off the grass, we offer firepits to borrow at reception free of charge.
12. We welcome dogs but they must be kept on a lead at all times and all dog fouling must be cleared immediately and deposited of in the wheelie bin.
13. Please be considerate of noise levels at all times, especially after 11pm. Anyone found causing a disturbance on site will be evicted without a refund.
14. The flying of kites and other objects is strictly prohibited on site due to overhead electric power lines.
15. Speed limits must be strictly observed during your stay. There is a 5mph speed limit from the entrance and throughout the site. Please be aware of children playing and farm animals and machinery crossing.
16. CCTV is in operation around the farm and campsite.
17. Strictly no smoking inside the facilities block and wooden cabin.
18. We do not allowed the use of generators on the Campsite.
19. Payment constitutes accepting these terms and conditions.
19. Our terms and conditions and cancellation policy are subject to change at any point at the managers discretion.